A guest calls to complain that their room was not ready at check-in time. As a housekeeping supervisor, the BEST immediate action is to:
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A
Explain that housekeeping operates on a rolling schedule
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B
Apologize, personally prioritize the room, and provide the guest a realistic completion time
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C
Ask the front desk to handle the complaint
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D
Offer to upgrade the guest to a room that is already clean