CHP Cleaning Techniques & Surface Care 2

Question 1

When cleaning stainless steel appliances, which direction should you always wipe to avoid scratching?

Accepted Answer

With the grain

Answer

Wiping with the grain of stainless steel prevents scratching and maintains the finish's appearance.

Question 2

Which cleaning method is most appropriate for removing dried wax from a hardwood floor?

Accepted Answer

Using a commercial wax stripper and soft cloth

Answer

A commercial wax stripper dissolves dried wax safely without damaging hardwood finish.

Question 3

What is the correct technique for vacuuming carpet to maximize soil removal?

Accepted Answer

Use slow, overlapping strokes in multiple directions

Answer

Slow, overlapping strokes in multiple directions agitate fibers and extract more embedded soil.

Question 4

A housekeeper notices white haze on a marble countertop after cleaning. What most likely caused this?

Accepted Answer

Using an acidic cleaner like vinegar

Answer

Acidic cleaners etch marble's calcium carbonate surface, leaving a dull white haze.

Question 5

What is the safest way to clean a ceiling fan without spreading dust throughout the room?

Accepted Answer

Use a pillowcase slipped over each blade to capture dust as you wipe

Answer

Slipping a pillowcase over each blade captures dust inside rather than scattering it into the air.

(CHP) Certified Housekeeping Professional Practice Test