CHP CHP Laundry & Linen Management 2

Question 1

Which type of stain requires cold water treatment rather than hot water to prevent it from setting permanently?

Accepted Answer

Protein-based stains (blood, egg)

Answer

Protein-based stains like blood coagulate and set permanently when exposed to hot water, so cold water must be used first.

Question 2

In linen inventory tracking, a 'discard rate' is used to measure:

Accepted Answer

The percentage of linen items removed from service due to wear, damage, or loss

Answer

The discard rate tracks the share of the linen inventory that must be retired each period, helping management forecast replacement purchasing needs.

Question 3

What is the correct action when a commercial dryer's lint trap becomes clogged during a laundry shift?

Accepted Answer

Clean the lint trap immediately to prevent fire hazard

Answer

A clogged lint trap is a significant fire hazard and must be cleaned immediately to maintain safe dryer operation per NFPA fire safety standards.

Question 4

Which measurement is used to determine the 'linen cost per occupied room' in a hospitality operation?

Accepted Answer

Total linen replacement and laundering costs divided by number of occupied rooms

Answer

Linen cost per occupied room divides total linen-related expenditures (laundry + replacement) by occupied rooms to give a per-unit operational cost.

Question 5

Fabric softener should generally be avoided when laundering which type of linen used in housekeeping operations?

Accepted Answer

Microfiber cleaning cloths

Answer

Fabric softener coats microfiber fibers, reducing their ability to attract and trap dirt and dust, which destroys their cleaning effectiveness.

(CHP) Certified Housekeeping Professional Practice Test