Law and Ethics Flashcards
7 cards from real CHP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Law and Ethics flashcards as text
When a hotel is sold, the new owner is generally NOT required to honor which of the following?
Answer: Outstanding guest loyalty points
Loyalty point obligations are typically brand or chain-specific and do not automatically transfer with property ownership unless negotiated.
A housekeeper finds a guest's wallet containing $500 cash and turns it in. The guest has already checked out and cannot be reached. After a legally required holding period, what typically happens to the cash?
Answer: It is turned over to the state as unclaimed property per escheat laws
Escheat laws require that unclaimed property be turned over to the state after a specified holding period.
Which of the following best describes 'disparate impact' discrimination in hospitality hiring?
Answer: A neutral hiring policy that disproportionately excludes a protected class without business justification
Disparate impact occurs when a facially neutral policy disproportionately affects a protected class without a legitimate business necessity.
A wedding couple signs a banquet contract with a deposit. The hotel cancels the event two weeks before the date due to a double-booking error. The hotel's maximum liability is most likely defined by the contract's:
Answer: Liquidated damages or limitation of liability clause
Liquidated damages clauses pre-establish the maximum compensation owed for breach, which typically governs hotel liability for cancellation errors.
An employee working in a hotel casino reports that a supervisor pressured them to falsify a guest's ID verification record. Under which ethical framework should the employee feel most obligated to refuse?
Answer: Deontological ethics, which holds that falsifying records is inherently wrong regardless of outcome
Deontological ethics holds that certain actions like fraud are intrinsically wrong and should never be performed regardless of consequences.
A hotel's spa offers services to guests under 18. Under which law must parental consent be obtained before providing certain treatments?
Answer: State minor consent and liability release laws
State laws governing minors require parental or guardian consent before providing services to guests under 18, particularly for health and wellness treatments.
Which of the following is a hotel's best defense against a negligent hiring claim after an employee assaults a guest?
Answer: Documented evidence of thorough background checks and reference verification conducted before hiring
Conducting and documenting thorough pre-employment screening is the primary defense against negligent hiring claims.