CHL General Practice 2

Question 1

A healthcare leader notices a significant increase in patient readmissions within 30 days. Which approach best addresses the root cause?

Accepted Answer

Implement a post-discharge follow-up call program

Answer

Hire additional hospitalists to reduce length of stay

Answer

Restrict admissions to lower-risk patients

Answer

Increase bed capacity to handle readmissions

Question 2

Under the HIPAA Privacy Rule, which of the following is a permitted disclosure without patient authorization?

Accepted Answer

Releasing information to public health authorities for disease surveillance

Answer

Sharing records with a patient's employer for attendance verification

Answer

Providing records to a family member upon their request

Answer

Disclosing records to a marketing firm for outreach

Question 3

A CHL candidate is evaluating two strategic initiatives with equal cost. Initiative A has high impact but high risk; Initiative B has moderate impact and low risk. Which framework best guides this decision?

Accepted Answer

Risk-adjusted return on investment analysis

Answer

Cost-benefit analysis alone

Answer

SWOT analysis

Answer

Balanced scorecard

Question 4

Which leadership style is most effective when guiding a highly skilled, self-directed clinical team through routine operations?

Accepted Answer

Delegative (laissez-faire)

Answer

Autocratic

Answer

Transactional

Answer

Coercive

Question 5

A hospital's operating margin falls below 2%. Which metric should a healthcare leader monitor most closely alongside operating margin?

Accepted Answer

Days cash on hand

Answer

Patient satisfaction scores

Answer

Employee turnover rate

Answer

Number of inpatient beds

Question 6

During a sentinel event review, which action is MOST important for the healthcare leader to take first?

Accepted Answer

Conduct a root cause analysis to identify systemic failures

Answer

Notify the media to manage public perception

Answer

Discipline the staff member most directly involved

Answer

Close the unit involved until the investigation is complete

Question 7

Which accreditation body specifically focuses on behavioral health and human services organizations in the US?

Accepted Answer

Commission on Accreditation of Rehabilitation Facilities (CARF)

Answer

The Joint Commission (TJC)

Answer

Det Norske Veritas (DNV)

Answer

Accreditation Association for Ambulatory Health Care (AAAHC)