CHL Patient Safety and Risk Management 3

Question 1

High reliability organizations (HROs) in healthcare are best characterized by:

Accepted Answer

Consistent, near error-free performance despite operating in complex, high-risk environments

Answer

Zero tolerance policies that punish all error reporters

Answer

Prioritizing cost efficiency over patient safety

Answer

Relying solely on technology to prevent all errors

Question 2

Which federal requirement mandates that hospitals participating in Medicare maintain emergency preparedness plans?

Accepted Answer

Medicare Conditions of Participation

Answer

HIPAA Privacy Rule

Answer

Emergency Medical Treatment and Labor Act (EMTALA)

Answer

The Affordable Care Act

Question 3

A 'never event' in healthcare refers to:

Accepted Answer

A serious, preventable adverse event that should never occur in a safe healthcare system

Answer

A rare but expected complication of surgery

Answer

An event that is never documented in the medical record

Answer

A near miss that was intercepted before reaching the patient

Question 4

Which risk assessment tool is specifically used proactively to identify potential failure modes in a healthcare process BEFORE a failure occurs?

Accepted Answer

Failure Mode and Effects Analysis (FMEA)

Answer

Root Cause Analysis (RCA)

Answer

Fishbone diagram

Answer

Control chart

Question 5

What is the primary goal of a Just Culture in a healthcare organization?

Accepted Answer

Balance accountability with a safe reporting environment by distinguishing error types

Answer

Ensure that all errors result in immediate employee termination

Answer

Remove all personal responsibility from healthcare workers

Answer

Focus exclusively on system-level interventions for every event

Question 6

Which metric is the standard for tracking and comparing the effectiveness of a patient fall prevention program across units and facilities?

Accepted Answer

Fall rate per 1,000 patient days

Answer

Total number of patient falls in a calendar year

Answer

Number of falls per nursing unit per month

Answer

Percentage of staff trained in fall prevention protocols