Curriculum Development & Implementation Flashcards
7 cards from real CHI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Curriculum Development & Implementation flashcards as text
A CHI instructor must adapt an existing classroom curriculum for online delivery. Which consideration is MOST important?
Answer: Restructuring activities to leverage interactive digital tools and account for self-paced learning
Online curriculum requires redesigning activities for self-paced engagement, interactivity, and digital tool affordances rather than simple content transfer.
Which stakeholder group should be consulted FIRST when developing new curriculum for a hotel training program?
Answer: Department managers and supervisors who know the performance gaps
Managers and supervisors directly observe performance gaps and can provide the most accurate data on training needs for their departments.
What is the PRIMARY purpose of including prerequisite requirements in a hospitality curriculum?
Answer: To ensure learners have the foundational knowledge needed to succeed in the course
Prerequisites ensure that learners enter with the baseline knowledge and skills necessary to comprehend and build on new curriculum content.
A CHI instructor wants to measure whether training improved actual job performance after a housekeeping certification course. Which evaluation level does this represent in the Kirkpatrick Model?
Answer: Level 3 – Behavior
Level 3 (Behavior) measures whether learners applied what they learned back on the job, reflecting real performance change.
Which curriculum document specifies the exact sequence of topics, time allocations, and activities for each class session?
Answer: Lesson plan
A lesson plan provides session-by-session detail including objectives, content sequence, activities, and time allocations for delivery.
When selecting textbooks and resources for a CHI hospitality curriculum, which criterion is MOST critical?
Answer: Alignment with program learning objectives and current industry standards
Materials must align with stated learning objectives and reflect up-to-date industry practices to support effective curriculum delivery.
A hospitality training manager asks a CHI instructor to demonstrate that the curriculum produces a return on investment (ROI). Which metric would BEST support this claim?
Answer: Reduction in guest complaints and improvement in service scores after training
ROI is demonstrated through measurable business outcomes like reduced complaints or improved scores that result directly from training.