Tenant Relations & Retention Flashcards
7 cards from real CHI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Tenant Relations & Retention flashcards as text
A landlord wants to enter a tenant's unit for a non-emergency inspection. What is typically required under most state landlord-tenant laws?
Answer: At least 24 to 48 hours advance written notice to the tenant
Most states mandate 24–48 hours written notice before non-emergency landlord entry to respect the tenant's right to quiet enjoyment.
Which of the following best defines 'quiet enjoyment' in a residential tenancy?
Answer: The tenant's right to use and occupy the premises without landlord interference
Quiet enjoyment is a legal covenant guaranteeing the tenant's right to undisturbed possession of the rented premises.
What is the primary purpose of a security deposit in a residential rental?
Answer: To cover unpaid rent or damages beyond normal wear and tear at lease end
Security deposits are held to protect landlords against tenant-caused damage or unpaid rent, and must be returned within state-mandated timeframes if unused.
A home inspector identifies a cracked electrical outlet cover in a rental unit. Under habitability standards, this item should be classified as:
Answer: A minor safety hazard that should be documented and repaired promptly
Cracked outlet covers are a minor electrical safety hazard that should be documented and repaired to maintain habitability standards.
Which clause in a lease is designed to ensure landlords can recover the unit if a tenant stops paying rent?
Answer: Default and eviction clause
The default and eviction clause outlines the process a landlord must follow to regain possession of a unit when a tenant defaults on rent or lease terms.
When a tenant complains about a neighbor's excessive noise, what is the most appropriate landlord response?
Answer: Investigate the complaint and enforce the lease's nuisance or disturbance provisions
Landlords are responsible for enforcing lease provisions, including nuisance clauses, to maintain a habitable and peaceful environment for all tenants.
What is 'normal wear and tear' in the context of a rental unit move-out inspection?
Answer: Gradual deterioration from ordinary, everyday use that is not chargeable to the tenant
Normal wear and tear refers to minor deterioration—such as small nail holes or faded paint—that results from ordinary use and cannot be deducted from the security deposit.