Leadership and Management Flashcards
7 cards from real CHES practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership and Management flashcards as text
A health education manager notices team morale is low after budget cuts reduced program resources. Which Herzberg motivator, if addressed, would most improve intrinsic job satisfaction?
Answer: Recognition for achievement
Herzberg's motivators include recognition, achievement, and responsibility — factors that create genuine job satisfaction rather than just preventing dissatisfaction.
Which type of budget allocates funds based on previous year spending with incremental adjustments?
Answer: Incremental budget
Incremental budgeting starts from the prior year's budget and makes adjustments up or down based on anticipated changes.
During a coalition meeting, a health educator notices two members repeatedly dominating conversation and silencing others. Which facilitation technique best addresses this?
Answer: Use structured turn-taking or round-robin sharing
Structured turn-taking ensures all participants have equal opportunity to contribute, balancing power dynamics in group settings.
A community health program is implementing a new electronic health records system. Which change management model focuses on moving through stages of unfreezing, changing, and refreezing?
Answer: Lewin's Change Model
Lewin's Change Model describes three stages: unfreezing current behaviors, making the change, and refreezing new behaviors to stabilize them.
In health program management, what does ROI (Return on Investment) measure?
Answer: The financial benefit relative to program cost
ROI compares the monetary value of program benefits to the costs incurred, expressed as a percentage or ratio.
Which management skill involves adjusting one's leadership style to match the developmental level and motivation of each team member?
Answer: Situational leadership
Situational leadership theory holds that effective leaders adapt their style — directing, coaching, supporting, or delegating — based on followers' competence and commitment.
A CHES practitioner is overseeing multiple health education projects simultaneously. Which tool helps prioritize tasks by categorizing them into urgent/not urgent and important/not important quadrants?
Answer: Eisenhower Matrix
The Eisenhower Matrix (or Urgent-Important Matrix) categorizes tasks into four quadrants to help prioritize what to do, schedule, delegate, or eliminate.