Chemical Dependency Counselor CCDC Exam Technology & Digital Applications 4 — Questions and Answers
Question 1: An agency is implementing an AI-driven chatbot to provide psychoeducation to clients between sessions. Which ethical concern should be addressed FIRST?
- Whether the chatbot interface is visually appealing to young adults
- Ensuring clients understand they are interacting with AI and not a human counselor (Correct answer)
- Determining if the chatbot can schedule appointments automatically
- Confirming the chatbot supports multiple languages for diverse populations
Correct answer: Ensuring clients understand they are interacting with AI and not a human counselor
Clients must be clearly informed they are interacting with an automated system to ensure informed consent and avoid deception.
Question 2: Which of the following BEST describes 'mHealth' in the context of substance use disorder treatment?
- Mental health inpatient hospitalization services
- The use of mobile devices and applications to support health and treatment goals (Correct answer)
- High-definition video conferencing equipment used in telehealth
- A federal program funding mobile medical clinics for rural areas
Correct answer: The use of mobile devices and applications to support health and treatment goals
mHealth refers to mobile health, encompassing apps, text messaging, and wearable devices used to support treatment and wellness.
Question 3: A counselor discovers a client has been self-monitoring their sobriety using an app that shares anonymous data with researchers. What is the counselor's BEST response?
- Encourage the client to stop using the app immediately to protect their data
- Discuss the app's data-sharing features with the client to ensure they gave informed consent (Correct answer)
- Report the app to the agency's compliance officer as a privacy violation
- Ignore the app usage since it does not involve the counseling agency's records
Correct answer: Discuss the app's data-sharing features with the client to ensure they gave informed consent
The counselor should ensure the client understands how their data is used and verify they provided informed consent to the app's terms.
Question 4: When conducting a group therapy session via video conferencing, which practice BEST protects group confidentiality?
- Using the counselor's personal social media live stream feature
- Requiring all participants to use a secure, password-protected platform (Correct answer)
- Allowing participants to join from any public location without restriction
- Recording the session for later review by all group members
Correct answer: Requiring all participants to use a secure, password-protected platform
A secure, password-protected video platform limits access to authorized participants and protects group confidentiality.
Question 5: A client asks if they can send their counselor a friend request on a personal social networking site. The counselor should:
- Accept only if the client agrees to keep the connection private
- Decline and explain that personal social media connections are outside appropriate professional boundaries (Correct answer)
- Redirect the client to the agency's official social media page instead
- Accept to demonstrate support for the client's social network development
Correct answer: Decline and explain that personal social media connections are outside appropriate professional boundaries
Connecting with clients on personal social media creates dual-relationship issues and violates professional boundaries.
Question 6: Which of the following digital tools is MOST commonly used to support recovery coaching and peer support between formal counseling sessions?
- Blockchain-based prescription monitoring programs
- Text-based automated check-in systems and peer support apps (Correct answer)
- Augmented reality simulations of drug withdrawal symptoms
- Machine-learning algorithms that predict relapse based on GPS data
Correct answer: Text-based automated check-in systems and peer support apps
Text-based check-in systems and peer support apps are widely adopted tools for maintaining connection and accountability between sessions.
Question 7: A counselor is documenting a telehealth session in the agency's EHR. Which notation is MOST important to include?
- The client's internet connection speed during the session
- That the session was conducted via telehealth, the platform used, and that the client's identity was verified (Correct answer)
- The geographic location of the server hosting the video platform
- Whether the client used a phone or computer to join the session
Correct answer: That the session was conducted via telehealth, the platform used, and that the client's identity was verified
Telehealth documentation should specify the modality, platform, and identity verification to meet clinical and legal standards.
Chemical Dependency Counselor CCDC Exam Technology & Digital Applications 4
An agency is implementing an AI-driven chatbot to provide psychoeducation to clients between sessions.
Which ethical concern should be addressed FIRST?