CHE Healthcare Operations Management 2

Question 1

Which inventory management technique is most effective for controlling costs of high-value, low-volume medical supplies?

Accepted Answer

ABC analysis

Answer

ABC analysis categorizes inventory by value and usage, allowing management to focus tight controls on high-value items (A items) that represent the majority of supply costs.

Question 2

What is the primary operational benefit of a group purchasing organization (GPO) for a hospital?

Accepted Answer

Leveraged purchasing power to reduce supply costs

Answer

GPOs aggregate purchasing volume across member hospitals to negotiate lower prices from vendors, directly reducing the cost of supplies and equipment.

Question 3

A hospital's supply chain director reports a stockout of a critical surgical implant. What is the most appropriate immediate operational response?

Accepted Answer

Activate the emergency supplier protocol and notify surgical teams

Answer

Activating the emergency supplier protocol ensures a structured, pre-planned response that secures supply while keeping clinical teams informed so they can manage scheduling appropriately.

Question 4

Which operational strategy best reduces the total cost of ownership for high-use medical equipment?

Accepted Answer

Implementing a preventive maintenance program

Answer

Preventive maintenance extends equipment life, reduces unexpected downtime and emergency repair costs, and ensures equipment operates at peak efficiency, lowering total cost of ownership.

Question 5

In healthcare operations, what does the term 'demand forecasting' primarily help managers accomplish?

Accepted Answer

Anticipate service volume to plan staffing and resources accordingly

Answer

Demand forecasting uses historical data and trends to predict future patient volumes, enabling managers to allocate staffing and resources proactively rather than reactively.

CHE - Certified Healthcare Executive Practice Test

CHE - Certified Healthcare Executive Practice Test

CHE Healthcare Operations Management 2