Assessment & Evaluation Strategies Flashcards
7 cards from real CHE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment & Evaluation Strategies flashcards as text
A hospitality educator wants to assess students' ability to apply service recovery techniques in real-time. Which assessment method is MOST appropriate?
Answer: Role-play simulation with structured rubric
Role-play simulations with structured rubrics allow educators to assess real-time application of service recovery techniques in a controlled environment.
Which type of validity ensures that an assessment tool actually measures what it claims to measure?
Answer: Construct validity
Construct validity confirms that an assessment instrument genuinely measures the theoretical construct or skill it is intended to evaluate.
A CHE instructor discovers that 90% of students answered a particular test item correctly. What does this indicate about that item?
Answer: Low difficulty index, may need replacement or revision
A low difficulty index (high pass rate) suggests the item may be too easy to effectively discriminate between different levels of student mastery.
When designing a portfolio assessment for a hospitality management course, which element is essential to ensure evaluative consistency across instructors?
Answer: A shared analytic rubric with defined performance criteria
A shared analytic rubric with defined performance criteria ensures inter-rater reliability and consistent evaluation across multiple instructors.
Which assessment strategy best supports Kirkpatrick's Level 3 (Behavior) evaluation in a hospitality training program?
Answer: Supervisor observation checklist 60 days after training
Kirkpatrick's Level 3 measures behavior change on the job, which is best captured through on-the-job observation after training has been completed.
An instructor uses the same test questions from a past semester's exam on a new group without modification. Which primary concern does this raise?
Answer: Test security and question compromise
Reusing identical test questions without modification risks test security compromise if previous students share questions with current students.
In a competency-based hospitality program, which approach to grading aligns BEST with mastery learning principles?
Answer: Allowing retakes until students demonstrate defined competency thresholds
Mastery learning permits repeated attempts until students achieve defined competency thresholds, prioritizing skill attainment over time constraints.