Human Resources Management Flashcards
6 cards from real CHE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Human Resources Management flashcards as text
Collective bargaining in healthcare refers to:
Answer: Negotiation between an employer and a labor union representing employees over wages, hours, and working conditions
Collective bargaining is the process where a labor union negotiates with an employer on behalf of represented employees regarding wages, benefits, hours, and working conditions.
A healthcare organization's total rewards strategy should include which components?
Answer: Compensation, benefits, work-life balance, recognition, and career development opportunities
A total rewards strategy encompasses all financial and non-financial rewards including base pay, benefits, work environment, recognition, development opportunities, and work-life programs.
When managing physician employment relationships, healthcare executives should be aware that employed physicians may be exempt from NLRA protections because:
Answer: Physicians classified as supervisors or independent contractors have limited or no NLRA rights
Physicians classified as supervisors under the NLRA or as independent contractors may be excluded from organizing and collective bargaining protections.
Healthcare workforce diversity, equity, and inclusion (DEI) initiatives are strategically important because:
Answer: Diverse teams make better decisions, reduce health disparities, and better serve diverse patient populations
Research demonstrates that diverse healthcare teams make more creative decisions, are better equipped to address health disparities, and build stronger trust with diverse patient communities.
Exit interviews in healthcare organizations are most valuable when used to:
Answer: Identify systemic patterns causing turnover and inform retention strategy improvements
Exit interview data, when aggregated and analyzed, reveals patterns in why employees leave, enabling leaders to address root causes and improve retention strategies.
Which approach to healthcare labor relations is most consistent with creating a positive workplace culture?
Answer: Proactively addressing employee concerns and fostering open communication before grievances escalate
Proactively addressing employee concerns through open communication, fair treatment, and participatory decision-making creates an environment where employees feel valued and less likely to seek union representation.