A buyer calls you in a panic because they heard a rumor that the seller is backing out. You have no confirmed information yet. What is the best initial response?
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A
Tell the buyer not to worry and that everything is fine
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B
Acknowledge their concern, confirm you'll investigate immediately, and set a specific callback time
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C
Contact the listing agent before responding to the buyer at all
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D
Ask the buyer where they heard that information before saying anything else