Chatbots Chatbot Fundamentals 2

Question 1

Which type of chatbot relies on predefined scripts and decision trees rather than learning from data?

Accepted Answer

Rule-based chatbot

Answer

Rule-based chatbots follow fixed scripts and decision trees instead of learning.

Question 2

What does NLU stand for in the context of chatbots?

Accepted Answer

Natural Language Understanding

Answer

NLU means Natural Language Understanding, which interprets user meaning.

Question 3

In chatbot design, what is an 'intent'?

Accepted Answer

The goal or purpose behind a user's message

Answer

An intent represents what the user wants to accomplish with their message.

Question 4

What are 'entities' in chatbot terminology?

Accepted Answer

Specific data points extracted from user input

Answer

Entities are key pieces of information, like dates or names, pulled from a message.

Question 5

Which channel is NOT a typical deployment surface for a chatbot?

Accepted Answer

Hard drive firmware

Answer

Chatbots deploy on websites, messaging apps, and voice assistants, not firmware.

Chatbots Practice Test