Chatbots Chatbot 3

Question 1

What is a generative AI chatbot primarily based on?

Accepted Answer

Large language models that produce novel text

Answer

A fixed list of canned answers

Answer

A spreadsheet of replies

Answer

A keyword-matching table only

Question 2

What is 'training data' for a chatbot?

Accepted Answer

The examples used to teach the model how to respond

Answer

The bot's color scheme

Answer

The hosting bandwidth

Answer

The user's IP address

Question 3

What is a 'hallucination' in the context of AI chatbots?

Accepted Answer

A confidently stated but false or fabricated answer

Answer

A slow loading screen

Answer

A successful login

Answer

A user complaint form

Question 4

What does a 'prompt' refer to when interacting with an AI chatbot?

Accepted Answer

The input or instruction given to the model

Answer

The bot's loading animation

Answer

A type of firewall

Answer

The output log file

Question 5

Which approach improves chatbot accuracy by retrieving relevant documents before answering?

Accepted Answer

Retrieval-Augmented Generation (RAG)

Answer

Random sampling

Answer

Cookie tracking

Answer

Load balancing

Question 6

What is a key advantage of chatbots for customer service?

Accepted Answer

24/7 availability and instant responses

Answer

They never need updates

Answer

They eliminate all human staff

Answer

They guarantee zero errors

Question 7

What is 'sentiment analysis' used for in chatbots?

Accepted Answer

Detecting the emotional tone of a user's message

Answer

Measuring server temperature

Answer

Counting message length

Answer

Compressing files