CHA Event Planning & Conference Management 2

Question 1

A force majeure clause in an event contract protects both parties when:

Accepted Answer

An event must be cancelled due to unforeseeable circumstances beyond either party's control

Answer

The hotel overbooks sleeping rooms and must relocate attendees

Answer

A client demands a room rate below the hotel's minimum acceptable rate

Answer

A vendor fails to deliver equipment on time due to poor planning

Question 2

When calculating the per-person cost for a plated banquet, which expense category is typically NOT included in the food and beverage quote?

Accepted Answer

Audiovisual equipment rental

Answer

Menu ingredient costs

Answer

Labor for banquet servers

Answer

Kitchen overhead allocation

Question 3

What does a 'shoulder period' refer to in the context of hotel event booking?

Accepted Answer

Dates just before or after a peak demand period offering lower rates

Answer

The transition time between a general session and breakout sessions

Answer

The minimum revenue guarantee required in group contracts

Answer

The period during which a room can be held without a deposit

Question 4

A corporate client requests a 'master account' setup for their three-day conference. This means:

Accepted Answer

All authorized event charges are billed to a single account settled by the client company

Answer

Each attendee receives an individual folio for all personal and event charges

Answer

The hotel splits charges evenly across all attendees' room accounts

Answer

The client pays a flat fee upfront with no itemized billing

Question 5

When establishing the food and beverage minimum for a group event, the hotel should consider:

Accepted Answer

Space rental displacement cost, event duration, and expected per-person spend

Answer

Only the menu costs plus a standard 20% profit margin

Answer

The client's preference for a lower minimum to win the business

Answer

Competitor pricing without regard to the hotel's own cost structure

Question 6

A post-event review ('debrief') with an event organizer is MOST valuable because it:

Accepted Answer

Identifies service successes and failures to improve future events and strengthen the client relationship

Answer

Provides an opportunity to upsell the client on a larger room block next year

Answer

Satisfies legal requirements for documenting event performance

Answer

Allows the hotel to dispute any contested charges on the master account

Question 7

Which setup style features a large table with chairs around the perimeter and is ideal for board meetings or small group decision-making sessions?

Accepted Answer

Boardroom/conference style

Answer

Chevron/herringbone style

Answer

Cabaret style

Answer

U-shape style