CHA Human Resources and Workforce Management Flashcards
6 cards from real CHA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CHA Human Resources and Workforce Management flashcards as text
Which HR strategy uses competitive compensation, career development, and positive culture to reduce employee departures in a hospice organization?
Answer: Retention strategy
Retention strategies focus on keeping skilled employees by addressing compensation, culture, professional growth, and job satisfaction to reduce costly turnover.
A hospice that uses an Employee Assistance Program (EAP) is primarily providing staff with access to:
Answer: Confidential counseling and mental health support services
EAPs offer employees confidential short-term counseling, referral services, and mental health resources, which is especially valuable in the emotionally demanding hospice environment.
Which concept refers to identifying and developing internal employees to fill future leadership roles in a hospice organization?
Answer: Succession planning
Succession planning involves identifying high-potential employees and preparing them to step into key leadership positions when vacancies occur.
Under the Fair Labor Standards Act (FLSA), which hospice employees are typically exempt from overtime pay requirements?
Answer: Employees in bona fide executive, administrative, or professional roles meeting salary thresholds
FLSA exempts certain executive, administrative, and professional employees who meet specific salary and duties tests from the overtime pay requirement.
When a hospice administrator documents a corrective action plan (CAP) following a staff performance issue, the primary goal is to:
Answer: Give the employee a clear, measurable path to meet performance expectations
A CAP outlines specific, measurable performance goals, timelines, and support resources to help the employee improve and succeed in their role.
Which staffing challenge is most unique to hospice organizations compared to other healthcare settings?
Answer: High risk of compassion fatigue and burnout due to continuous patient death and grief
Hospice staff face unique emotional demands from repeated exposure to patient death and family grief, making compassion fatigue and burnout a distinctive workforce management challenge.