CHA Human Resources and Workforce Management Flashcards
6 cards from real CHA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CHA Human Resources and Workforce Management flashcards as text
Which staffing metric measures the average number of days from when a position becomes vacant to when it is filled?
Answer: Time-to-fill
Time-to-fill measures the number of days from when a job requisition is opened until an offer is accepted, helping administrators evaluate recruiting efficiency.
A hospice administrator conducting a 90-day probationary review for a new nurse is performing which HR function?
Answer: Performance appraisal
A probationary review is a type of performance appraisal that evaluates a new employee's progress, skills, and fit within the organization during their initial employment period.
Which scheduling approach ensures that hospice on-call nursing coverage is available to patients 24 hours a day, 7 days a week as required by CMS?
Answer: Rotating on-call scheduling
CMS requires hospices to have nursing services available on a 24/7 basis, which requires rotating on-call or equivalent scheduling to ensure continuous coverage.
An exit interview is most useful for hospice administrators as a tool to:
Answer: Identify reasons for employee turnover and improve retention
Exit interviews provide insight into why employees leave, helping administrators identify systemic issues and implement retention strategies.
Which document outlines an employee's specific duties, required qualifications, and reporting relationships within the hospice organization?
Answer: Job description
A job description formally defines the role's responsibilities, required education and experience, and the position's place within the organizational hierarchy.
Under OSHA regulations, hospice employers must provide which type of training at no cost to employees who face potential occupational exposure to bloodborne pathogens?
Answer: Bloodborne Pathogens Standard training per 29 CFR 1910.1030
OSHA's Bloodborne Pathogens Standard requires employers to provide annual training to employees with occupational exposure to blood or other potentially infectious materials.