CHA Technology & Digital Tools

Question 1

What is the principle of least privilege in CHA technology?

Accepted Answer

Users get only the minimum access needed for their role

Answer

Least privilege limits access to only what is needed, reducing potential damage from errors or compromised accounts.

Question 2

What is backup and disaster recovery for in CHA technology?

Accepted Answer

Ensuring data restoration and operations resumption after failures

Answer

These plans ensure critical data and systems can be restored within acceptable timeframes after disruptions.

Question 3

What is multi-factor authentication in CHA security?

Accepted Answer

Requiring two or more verification factors for access

Answer

MFA requires multiple verification factors (knowledge, possession, biometrics), significantly reducing unauthorized access.

Question 4

What is change management in CHA technology?

Accepted Answer

A structured process for evaluating and implementing changes safely

Answer

IT change management ensures changes are evaluated, approved, tested, and implemented in a controlled manner.

Question 5

What is an SLA in CHA technology?

Accepted Answer

A formal agreement defining expected service performance standards

Answer

An SLA defines measurable performance standards between provider and client, with consequences for failure.

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