VIP Exclusive
CGM Certified General Manager VIP Practice Exam
CGM — The Certified General Manager (CGM) credential is issued by the American Hotel & Lodging Educational Institute (AHLEI) and validates advanced competency in hotel leadership, financial management, human resources, operations, revenue management, and sales — candidates must demonstrate mastery across all domains of full-service hotel general management.
53
Questions
120m
Time Limit
70.00%
To Pass
Question 1 of 53👑 VIP
You are the general manager of a 350-room full-service hotel. Your RevPAR has declined 8% year-over-year despite occupancy remaining flat. Your revenue manager presents three strategies: (1) increase ADR by 12% and accept a projected 5-point occupancy drop, (2) maintain current pricing and increase ancillary revenue through F&B packages, or (3) implement dynamic pricing with a tighter rate fence structure. Which metric should be your PRIMARY decision-making criterion when evaluating these strategies?
Questions 2–53 and full explanations are VIP-exclusive.