CGA Property Maintenance & Operations 2 — Questions and Answers
Question 1: A building's HVAC system requires replacement of the compressor unit. How should an appraiser classify this expenditure?
- Routine operating expense
- Capital expenditure requiring depreciation analysis (Correct answer)
- Deferred maintenance penalty
- Functional obsolescence write-down
Correct answer: Capital expenditure requiring depreciation analysis
Replacing a major mechanical component like a compressor is a capital expenditure that extends useful life and must be analyzed for depreciation purposes.
Question 2: Which metric best measures the operational efficiency of a commercial property's maintenance program?
- Gross rent multiplier
- Operating expense ratio (Correct answer)
- Capitalization rate
- Price per square foot
Correct answer: Operating expense ratio
The operating expense ratio (operating expenses divided by effective gross income) directly measures how efficiently a property's operations, including maintenance, are managed.
Question 3: A property manager defers roof repairs to reduce current-year expenses. How does this practice affect a general appraiser's income approach valuation?
- It has no effect since deferred items are excluded from NOI
- It overstates NOI, potentially inflating value unless a deferred maintenance adjustment is applied (Correct answer)
- It understates NOI, reducing the indicated value
- It only affects the sales comparison approach
Correct answer: It overstates NOI, potentially inflating value unless a deferred maintenance adjustment is applied
Deferring necessary repairs artificially inflates current NOI; appraisers must deduct estimated deferred maintenance costs to reflect true stabilized value.
Question 4: In appraising an older apartment complex, the appraiser notes that the plumbing system uses galvanized pipes with an estimated 5-year remaining useful life. This condition primarily represents:
- External obsolescence
- Curable functional obsolescence
- Incurable physical deterioration (Correct answer)
- Curable physical deterioration
Correct answer: Incurable physical deterioration
Short-remaining-life plumbing in an older building represents incurable physical deterioration when the cost to cure exceeds the value added.
Question 5: A triple-net (NNN) lease tenant is responsible for property taxes, insurance, and maintenance. How does this structure affect the landlord's operating expense load?
- The landlord bears all maintenance costs regardless of lease type
- The landlord's operating expenses are substantially reduced, increasing NOI (Correct answer)
- Operating expenses remain unchanged because they are always landlord obligations
- The tenant's maintenance responsibility reduces gross rental income
Correct answer: The landlord's operating expenses are substantially reduced, increasing NOI
Under NNN leases, the tenant absorbs major operating costs, significantly reducing the landlord's expense burden and increasing net operating income.
Question 6: When appraising a newly built industrial warehouse, which maintenance cost component is most likely to be minimal in the first year?
- Insurance premiums
- Property taxes
- Structural repairs and major system replacements (Correct answer)
- Janitorial and grounds services
Correct answer: Structural repairs and major system replacements
Newly constructed buildings have new systems and warranties, making major structural repairs or system replacements unlikely in the first year of operation.
Question 7: An appraiser reconstructing a stabilized expense statement for a multifamily property should treat extraordinary one-time repair costs by:
- Including them fully in the current year's operating expenses
- Spreading them over several years or excluding them as non-recurring (Correct answer)
- Deducting them from potential gross income
- Adding them to the capitalization rate
Correct answer: Spreading them over several years or excluding them as non-recurring
Stabilized expense statements normalize operations by excluding or amortizing non-recurring extraordinary costs that do not represent typical annual expenses.
A building's HVAC system requires replacement of the compressor unit.
How should an appraiser classify this expenditure?