CFSP Human Resources Management 2

Question 1

Under the Fair Labor Standards Act (FLSA), which employees are exempt from overtime pay requirements?

Accepted Answer

Salaried managers meeting the salary basis test

Answer

The FLSA exempts executive, administrative, and professional employees who meet both a duties test and a salary basis test from overtime requirements.

Question 2

Which scheduling approach best reduces labor costs during slow periods while maintaining employee availability?

Accepted Answer

On-call or flex scheduling with minimum hour guarantees

Answer

On-call or flex scheduling allows operators to match staffing to demand while minimum hour guarantees keep employees available.

Question 3

What is the primary purpose of an Employee Assistance Program (EAP) in foodservice?

Accepted Answer

To provide confidential counseling and support services to employees

Answer

EAPs offer confidential counseling, mental health, and referral services to help employees address personal issues affecting work performance.

Question 4

Which metric best measures the effectiveness of a foodservice recruitment program?

Accepted Answer

Cost-per-hire and time-to-fill open positions

Answer

Cost-per-hire and time-to-fill directly measure recruitment efficiency, reflecting how quickly and economically positions are filled.

Question 5

A foodservice manager suspects an employee is under the influence of alcohol during a shift. What is the correct first action?

Accepted Answer

Remove the employee from service and follow the establishment's substance abuse policy

Answer

The employee must be removed from service for safety reasons, and the manager should then follow documented substance abuse procedures.

(CFSP) Certified Foodservice Professional Practice Test

(CFSP) Certified Foodservice Professional Practice Test

CFSP Human Resources Management 2