Management and Supervision Flashcards
7 cards from real CFPT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Management and Supervision flashcards as text
Under Title VII of the Civil Rights Act of 1964, which of the following constitutes illegal employment discrimination?
Answer: Refusing to hire an applicant because of their national origin
Title VII prohibits employment discrimination based on race, color, religion, sex, or national origin, and hiring decisions based on national origin violate this law.
The Hatch Act restricts federal employees from:
Answer: Engaging in partisan political activity while on duty or in their official capacity
The Hatch Act prohibits federal employees from using their official authority or government time/resources for partisan political activities.
When an employee files an EEO complaint, the supervisor's primary legal obligation is to:
Answer: Refrain from retaliating against the employee and cooperate fully with the investigation
Retaliation against an EEO complainant is itself an unlawful employment practice, and supervisors must cooperate with EEO investigators.
'Reasonable accommodation' under the Americans with Disabilities Act (ADA) means:
Answer: Providing workplace modifications that allow a qualified employee with a disability to perform essential job functions unless it causes undue hardship
Reasonable accommodation enables qualified individuals with disabilities to perform essential job duties; the 'undue hardship' standard limits the employer's obligation.
Which conflict resolution approach attempts to satisfy all parties' core interests and is considered the most collaborative?
Answer: Collaboration
Collaboration (sometimes called 'integrative bargaining') seeks a win-win outcome by addressing the underlying interests of all parties, not just their stated positions.
A supervisor who repeatedly makes offensive comments about an employee's religion, creating a hostile atmosphere, may face liability under:
Answer: Title VII's hostile work environment harassment provisions
Title VII prohibits harassment based on religion that is severe or pervasive enough to create a hostile or abusive work environment.
An employee over age 40 is passed over for promotion in favor of a younger, less qualified candidate. This may violate:
Answer: The Age Discrimination in Employment Act (ADEA)
The ADEA prohibits employment discrimination against individuals age 40 and older, including discriminatory promotion decisions.