Interview Techniques & Communication Flashcards

Which ethical boundary must a CFE NEVER cross when conducting an interrogation?

Answer: Using deceptive tactics such as false evidence ploys

Although some jurisdictions permit law enforcement to use false evidence ploys, CFEs are bound by ACFE ethics standards that prohibit deception during examinations.

A subject invokes their right to have an attorney present during a workplace fraud interview conducted by a private CFE. What is the MOST appropriate action?

Answer: Immediately stop the interview and consult with legal counsel before proceeding

While Miranda technically applies only to government actors, best practice and potential employment law require stopping when an employee invokes the right to counsel.

What is the primary goal of establishing a 'behavioral baseline' at the start of a forensic interview?

Answer: To observe normal verbal and non-verbal patterns against which deviations can be measured

A behavioral baseline captures how the subject communicates when relaxed, providing a reference point for detecting meaningful changes during sensitive questioning.

Which of the following is an example of a 'leading question' that a CFE should AVOID?

Answer: 'Did you take the money because you were having financial problems?'

Leading questions embed assumptions or suggest the desired answer, contaminating the subject's account and potentially undermining evidentiary value.

During a group fraud investigation, a CFE must decide the ORDER in which to interview witnesses. What is generally the BEST sequence?

Answer: Interview peripheral witnesses first, then key witnesses, and suspects last

Interviewing peripheral witnesses first builds factual context and corroborating detail before confronting key witnesses or suspects who may be more guarded.

What is 'active listening' in the context of a forensic interview?

Answer: Fully concentrating, understanding, and responding to demonstrate comprehension

Active listening involves focused attention, verbal and non-verbal acknowledgment, and reflective responses that validate the subject and encourage continued disclosure.

A CFE notices a subject consistently touches their face and clears their throat when discussing financial controls but shows none of these behaviors on neutral topics. How should the CFE interpret this?

Answer: Note the behavioral cluster as a potential area for follow-up but avoid premature conclusions

Behavioral clusters that deviate from a subject's baseline warrant further exploration but are not conclusive proof of deception on their own.