CFD Sympathy & Funeral Floral Design 3

Question 1

What substitution principle should a florist follow when requested flowers are unavailable for a time-sensitive sympathy piece?

Accepted Answer

Substitute with flowers of similar color, form, and value while notifying the customer

Answer

Cancel the order and issue a full refund to the customer

Answer

Use the cheapest available substitute without disclosing the change

Answer

Delay fulfillment until the exact flowers become available, even if it misses the service

Question 2

Which funeral tradition often encourages simplicity and charitable giving rather than elaborate cut-flower tributes?

Accepted Answer

Traditional Jewish (Orthodox) funeral traditions

Answer

Roman Catholic funeral traditions

Answer

Southern Baptist funeral traditions

Answer

Eastern Orthodox Christian traditions

Question 3

What technique defines a 'European hand-tied' sympathy bouquet?

Accepted Answer

Placing stems in a spiral pattern and binding them together without foam

Answer

Inserting individually wired stems into a saturated foam sphere

Answer

Weaving flowers horizontally through a lattice frame of willow branches

Answer

Gluing individual flower heads onto a pre-formed OASIS shape

Question 4

In floral industry terminology, 'green goods' refers to which category of materials?

Accepted Answer

Foliage materials such as ferns, leatherleaf, and lemon leaf used as filler and texture

Answer

Eco-certified and sustainably sourced flower products

Answer

Fresh grass, moss, and ground-cover plants used in large funeral pieces

Answer

Green-colored ribbons, accessories, and containers for sympathy arrangements

Question 5

When a sympathy arrangement is described as 'all-around' in design, what does this mean?

Accepted Answer

The arrangement is designed to look attractive when viewed from any angle

Answer

The arrangement includes flowers sourced from all around the world

Answer

The arrangement was purchased collectively by all members of a group

Answer

The arrangement incorporates every available flower variety in the shop

Question 6

What information is most appropriately printed or written on a sympathy arrangement ribbon banner?

Accepted Answer

A personalized message or relationship term such as 'Father' or 'Forever in Our Hearts'

Answer

The florist shop's name and phone number for referral purposes

Answer

The arrangement price tier and order code for funeral home record-keeping

Answer

The names and cultivar varieties of the flowers used in the arrangement

Question 7

What is the best practice for labeling individual sympathy arrangements before they are delivered to a funeral home?

Accepted Answer

Attach an individual enclosure card to each arrangement with the sender's name, the deceased's name, and the personal message

Answer

Use a single master tag on the delivery vehicle listing all orders going to the same location

Answer

Leave arrangements untagged so the funeral home director can organize them by size and color

Answer

Write the deceased's name directly on the floral foam base using a permanent marker