CFA Loading Dock Procedure 3 — Questions and Answers
Question 1: What is the correct procedure for positioning a forklift load when traveling on a dock plate or dock leveler?
- Raise forks to maximum height for visibility
- Carry the load at traveling height (4–6 inches) and move slowly (Correct answer)
- Tilt forks fully forward to keep load flat on dock plate
- Spin the forklift 90 degrees before crossing the dock plate
Correct answer: Carry the load at traveling height (4–6 inches) and move slowly
Traveling at 4–6 inches with slow speed ensures stability and prevents the load from shifting when crossing the dock leveler.
Question 2: Which of the following is a hazard unique to working inside a trailer during dock operations?
- Excessive ambient lighting
- Limited width causing close clearances on both sides (Correct answer)
- Oversized turning radius on flat ground
- High ceiling limiting mast extension
Correct answer: Limited width causing close clearances on both sides
Trailers have narrow widths that leave little clearance for forklifts, increasing the risk of collision with trailer walls and loads.
Question 3: Before entering a refrigerated trailer with a propane-powered forklift, what should the operator check?
- That the trailer temperature is above freezing
- That the trailer is approved for internal combustion equipment or switch to an electric forklift (Correct answer)
- That the propane tank is at least half full
- That the trailer doors are completely removed
Correct answer: That the trailer is approved for internal combustion equipment or switch to an electric forklift
Combustion engines produce carbon monoxide and consume oxygen; refrigerated trailers are enclosed spaces where electric forklifts are typically required.
Question 4: What should a forklift operator do when the trailer floor appears wet or slippery at the dock?
- Proceed at normal speed to finish quickly
- Report the condition and wait for the floor to be dried or sanded before proceeding (Correct answer)
- Increase tire pressure before entering
- Only unload lighter pallets first
Correct answer: Report the condition and wait for the floor to be dried or sanded before proceeding
Wet trailer floors drastically reduce forklift traction and increase tip-over risk; the hazard must be corrected before operations continue.
Question 5: When stacking loads inside a trailer, what is the maximum safe stacking height determined by?
- Trailer length only
- The trailer's interior height and load stability limits (Correct answer)
- The forklift's fuel level
- The number of pallets already inside
Correct answer: The trailer's interior height and load stability limits
Stacking height inside a trailer is limited by the trailer's interior height and the structural stability of the load being stacked.
Question 6: A spotter is directing a forklift operator during dock loading. If the operator loses sight of the spotter, the operator should:
- Continue the last instruction until the load is placed
- Stop immediately and wait for the spotter to reestablish visual contact (Correct answer)
- Sound the horn twice and keep moving
- Switch to using mirrors only
Correct answer: Stop immediately and wait for the spotter to reestablish visual contact
Losing sight of a spotter removes critical guidance; stopping immediately prevents accidents until communication is reestablished.
Question 7: What is 'trailer creep' and why is it dangerous at a loading dock?
- Slow movement of pallets inside the trailer due to vibration
- Gradual separation of the trailer from the dock while loading is in progress (Correct answer)
- The slow descent of the dock leveler under load weight
- Sliding of the dock plate when a forklift crosses it
Correct answer: Gradual separation of the trailer from the dock while loading is in progress
Trailer creep is the gradual forward movement of an unsecured trailer away from the dock, which can create a gap that a forklift could fall into.
What is the correct procedure for positioning a forklift load when traveling on a dock plate or dock leveler?