CET Digital Transformation and Strategy Flashcards
6 cards from real CET practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CET Digital Transformation and Strategy flashcards as text
What is the primary goal of a digital transformation initiative within an organization?
Answer: Fundamentally rethinking how technology, people, and processes create business value
Digital transformation is a strategic shift that reimagines how an organization leverages technology to create new value, improve customer experiences, and achieve competitive advantage.
Which framework categorizes digital maturity into stages such as 'initial,' 'developing,' 'defined,' 'managed,' and 'optimizing' to help organizations assess their transformation progress?
Answer: Digital Capability Maturity Model (DCMM)
The Digital Capability Maturity Model (DCMM) provides a structured framework for assessing and improving an organization's digital capabilities across defined maturity levels.
What does 'customer-centric digital transformation' mean in practice?
Answer: Redesigning digital products and services around customer needs, behaviors, and journeys
Customer-centric transformation places the customer experience at the core of all digital decisions, using data and design thinking to deliver personalized, seamless interactions.
In digital strategy, what is a 'platform business model' and why is it significant?
Answer: A model that creates value by facilitating interactions between two or more interdependent user groups
Platform business models (like marketplaces and app stores) create value through network effects by connecting producers and consumers, often scaling faster than traditional linear businesses.
What is 'data-driven decision making' (DDDM) in the context of digital transformation?
Answer: Using data analysis and metrics to guide strategic and operational decisions rather than intuition alone
DDDM means systematically collecting, analyzing, and applying data insights to inform business decisions, improving accuracy and reducing reliance on assumptions or gut instinct.
What does 'legacy system modernization' involve in a digital transformation context?
Answer: Updating, replacing, or integrating outdated technology systems to align with current business needs
Legacy modernization involves strategies like rehosting, replatforming, refactoring, or replacing old systems to improve agility, reduce technical debt, and enable digital capabilities.