CESP Workplace Accommodations & Job Retention 5

Question 1

When an employer denies an accommodation request, the employment specialist should advise the employee to:

Accepted Answer

Request a written explanation and explore whether alternative accommodations are possible

Answer

Requesting written documentation of the denial and continuing the interactive process to explore alternatives is the appropriate first response before pursuing legal remedies.

Question 2

Which of the following best illustrates a 'situational assessment' in the context of job retention?

Accepted Answer

Observing an employee performing job tasks in the actual work environment to identify support needs

Answer

A situational assessment evaluates the individual's performance in a real or simulated work setting to identify barriers and accommodation needs in context.

Question 3

Which of the following is an example of a systemic barrier to job retention for people with disabilities?

Accepted Answer

Employer benefit structures that penalize earnings above Substantial Gainful Activity (SGA) thresholds

Answer

Benefit cliffs created by SGA rules under SSI/SSDI can discourage workers with disabilities from increasing earnings, representing a systemic policy barrier to retention.

Question 4

Under the ADA, an employer may ask about an employee's disability:

Accepted Answer

When the employer has a reasonable belief that performance or safety is affected by a medical condition

Answer

Post-hire, an employer may make disability-related inquiries only when there is a legitimate belief that job performance or workplace safety may be impacted by a medical condition.

Question 5

A supported employee's accommodation plan should be reviewed:

Accepted Answer

Periodically and whenever job duties, conditions, or the employee's needs change

Answer

Accommodation plans should be dynamic and reviewed regularly as the employee's condition, job functions, or workplace environment evolve.

(CESP) Certified Employment Support Professional Practice Test

(CESP) Certified Employment Support Professional Practice Test

CESP Workplace Accommodations & Job Retention 5