CESP Job Coaching Techniques & Systematic Instruction 2

Question 1

When should a job coach begin to fade their on-site presence at the worksite?

Accepted Answer

As the worker demonstrates increasing competence and the employer and co-workers can provide support

Answer

Fading begins when the worker shows adequate skill proficiency and natural workplace supports—such as co-workers and supervisors—can sustain the worker's performance.

Question 2

What is 'forward chaining' as used in job coaching instruction?

Accepted Answer

Teaching and reinforcing the first step of a task, then adding subsequent steps in order

Answer

Forward chaining teaches the first step to mastery, then adds the second step, continuing in sequence until the entire task is mastered.

Question 3

What is 'errorless learning' designed to minimize during job skill instruction?

Accepted Answer

Worker frustration and the likelihood of practicing incorrect responses

Answer

Errorless learning uses high levels of initial support so that the worker rarely makes mistakes, preventing the reinforcement of incorrect responses and reducing frustration.

Question 4

In supported employment, what is a 'job analysis' (distinct from task analysis)?

Accepted Answer

An overall examination of the job's duties, culture, environment, schedule, and employer expectations

Answer

A job analysis examines the broad characteristics of a position—including physical demands, social environment, pace, and employer expectations—to ensure a good match and to plan supports.

Question 5

Which instructional approach involves teaching all steps of a task together in each training session rather than isolating individual steps?

Accepted Answer

Whole task teaching

Answer

Whole task teaching (also called total task presentation) has the worker practice every step of the task in sequence during every training trial, with prompts provided as needed throughout.

(CESP) Certified Employment Support Professional Practice Test

(CESP) Certified Employment Support Professional Practice Test

CESP Job Coaching Techniques & Systematic Instruction 2