CESP Employer Engagement 4

Question 1

An employment specialist is preparing for a meeting with a small business owner who has never hired someone with a disability. Which talking point is MOST likely to resonate?

Accepted Answer

Federal tax incentives available for hiring people with disabilities

Answer

Concrete financial benefits like the Work Opportunity Tax Credit speak directly to a small business owner's practical concerns and are often the most persuasive entry point.

Question 2

Which federal tax incentive provides businesses a credit of up to $5,000 for making their facilities or services accessible to people with disabilities?

Accepted Answer

Disabled Access Credit

Answer

The Disabled Access Credit (IRS Form 8826) helps eligible small businesses offset the cost of making accessibility improvements.

Question 3

A job seeker discloses their disability to a potential employer before the job offer without being asked. As their employment specialist, you should:

Accepted Answer

Respect their choice while ensuring they understood the implications beforehand

Answer

Disability disclosure is the job seeker's personal decision; the specialist's role is to ensure informed decision-making beforehand, not to control the outcome.

Question 4

An employer contacts you six months after a placement saying the employee's performance has declined. Your FIRST step should be:

Accepted Answer

Arrange an immediate job site visit to observe and assess the situation

Answer

A job site visit allows the specialist to directly observe the work environment and behavior, which is essential for accurate problem assessment before taking any action.

Question 5

The concept of 'employer as customer' in supported employment means:

Accepted Answer

The employer's hiring needs are treated with the same priority as the job seeker's employment goals

Answer

Treating the employer as a customer means understanding and responding to their workforce needs, creating a dual-customer service model alongside the job seeker.

(CESP) Certified Employment Support Professional Practice Test

(CESP) Certified Employment Support Professional Practice Test

CESP Employer Engagement 4