Legal, Regulatory & Program Management Flashcards

Which metric is most commonly used as a 'leading indicator' in an ergonomics program?

Answer: Number of ergonomic assessments completed and hazards corrected

Leading indicators measure proactive activity — like assessments completed and controls implemented — before injuries happen, unlike lagging indicators that count past injuries.

ISO 9241-110 provides ergonomic principles related to:

Answer: Dialogue principles for human-computer interaction

ISO 9241-110 defines ergonomic dialogue principles (suitability for the task, self-descriptiveness, user control, etc.) for designing interactive software interfaces.

An ergonomics cost-benefit analysis should include which category of benefits?

Answer: Reduced injury costs, productivity gains, and quality improvements

A comprehensive cost-benefit analysis captures direct savings (medical, workers' comp) and indirect benefits (improved productivity, quality, absenteeism reduction) to justify ergonomic investments.

Job hazard analysis (JHA) in ergonomics involves:

Answer: Breaking a job into tasks and identifying ergonomic risk factors in each step

A JHA systematically decomposes a job into sequential tasks, then identifies specific ergonomic (and other) hazards in each step to guide control selection.

Ergonomics program effectiveness is best evaluated by tracking trends in:

Answer: Injury rates, symptom surveys, and productivity metrics over time

Tracking injury incidence, symptom survey results, and operational productivity metrics over time provides objective evidence of whether interventions are working.

Participatory ergonomics programs involve workers in the process primarily because:

Answer: Workers have direct knowledge of task demands and practical constraints that improve intervention quality

Workers performing the tasks have firsthand knowledge of variability, workarounds, and practical barriers that ergonomists may not observe, leading to more effective and accepted solutions.