Certified Supply Chain Professional CSCP Practice Continuous Improvement, Lean and Six Sigma in the Supply Chain

Question 1

What are the phases of the Six Sigma DMAIC cycle, in order?

Accepted Answer

Define, Measure, Analyze, Improve, Control

Answer

DMAIC is the Six Sigma problem-solving method for improving existing processes: Define, Measure, Analyze, Improve, Control. PDCA is the separate Deming cycle.

Question 2

Which of the following is one of the classic seven wastes in lean thinking?

Accepted Answer

Overproduction

Answer

The classic wastes are overproduction, waiting, transportation, over-processing, inventory, motion and defects. Overproduction is often called the worst because it causes the other wastes.

Question 3

The primary purpose of value stream mapping is to:

Accepted Answer

Identify value-adding and non-value-adding steps in the flow of material and information so waste can be removed

Answer

A value stream map shows each step, its time, and information flows from supplier to customer. Teams use it to find waste and design a leaner future state.

Question 4

According to the Theory of Constraints, what is the first of the five focusing steps?

Accepted Answer

Identify the system's constraint

Answer

The five steps are: identify the constraint, exploit it, subordinate everything else to it, elevate it, then repeat the process if the constraint moves. You cannot manage a bottleneck you have not identified.

Question 5

Kaizen is best described as:

Accepted Answer

Ongoing, incremental improvement involving all employees

Answer

Kaizen means 'change for the better'. It is a philosophy of continuous, small improvements that involve everyone, in contrast to radical reengineering.

Certified Supply Chain Professional CSCP Practice Practice Test

Certified Supply Chain Professional CSCP Practice Practice Test

Certified Supply Chain Professional CSCP Practice Continuous Improvement, Lean and Six Sigma in the Supply Chain