DMAIC Methodology Flashcards
6 cards from real Certified Six Sigma Black Belt Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 DMAIC Methodology flashcards as text
The Voice of the Customer (VOC) is gathered during which phase?
Answer: Define
VOC is collected in the Define phase to understand customer requirements.
Pilot testing of solutions occurs in which DMAIC phase?
Answer: Improve
The Improve phase develops, tests, and implements solutions.
Statistical Process Control (SPC) charts are primarily used in:
Answer: Control
SPC charts monitor the improved process in the Control phase to detect shifts.
The sigma level of a process measures:
Answer: The number of defects per million opportunities
Sigma level quantifies process capability as DPMO (Defects Per Million Opportunities).
A process capability index (Cpk) of 1.33 indicates:
Answer: A capable process
Cpk ≥ 1.33 is generally considered capable (4-sigma performance).
A Gage R&R study evaluates:
Answer: Measurement system reliability (repeatability and reproducibility)
Gage R&R assesses whether the measurement system is adequate for the analysis.