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Certified Six Sigma Black Belt Project Identification and Selection 1 Flashcards

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  1. When using Pareto analysis during the project identification phase, what is the PRIMARY purpose?

    Answer: To identify the vital few problem categories responsible for the majority of defects or losses

    Pareto analysis applies the 80/20 principle to reveal which problem categories drive the bulk of defects, costs, or customer complaints, allowing teams to focus project selection on the highest-impact areas rather than spreading resources across many minor issues.

  2. A project charter is being drafted for a new Six Sigma initiative. Which element would be INAPPROPRIATE to include in the charter at this stage?

    Answer: The proposed solution to eliminate the root cause

    The project charter defines the problem, scope, team, and timeline — it deliberately excludes a predetermined solution. Embedding a solution in the charter biases the DMAIC process and prevents objective root cause analysis.

  3. Which criterion BEST distinguishes a problem appropriate for a full Six Sigma DMAIC project from one better addressed by a simple continuous improvement action?

    Answer: The root cause is unknown and statistical analysis is required to identify it

    Six Sigma DMAIC is warranted when the root cause is genuinely unknown and data-driven statistical investigation is needed. Problems with obvious, already-known solutions are better handled through rapid improvement events or standard corrective actions.

  4. During project selection, which organizational role is PRIMARILY accountable for removing barriers, securing resources, and maintaining executive commitment throughout a Six Sigma project?

    Answer: Champion or Sponsor

    The Champion or Sponsor is an executive-level leader who owns the business problem, allocates resources, removes cross-functional obstacles, and ensures the project remains aligned with strategic priorities — responsibilities that exceed the authority of a Black Belt or Master Black Belt.

  5. A team uses a benefit-effort matrix to prioritize six candidate projects. Two projects fall into the 'high benefit, low effort' quadrant. What is the RECOMMENDED course of action for these projects?

    Answer: Treat them as quick wins and implement them with minimal delay

    Projects with high benefit and low effort are classified as 'quick wins.' Best practice is to implement them promptly, capturing value without extensive resource commitment, while reserving full DMAIC cycles for complex, high-effort problems.

  6. A Black Belt identifies that a manufacturing process has one of the highest Cost of Poor Quality (COPQ) figures in the plant. How should this information influence project selection?

    Answer: High COPQ confirms this process as a strong Six Sigma project candidate due to its financial improvement potential

    COPQ quantifies the financial losses from defects, rework, scrap, and customer returns. A high COPQ signals large untapped savings, making the process a prime Six Sigma target. Reducing COPQ is one of the clearest ways to demonstrate project ROI to leadership.