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Resource and Referral Networks Flashcards

7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Resource and Referral Networks flashcards as text
  1. A client with early-stage dementia lives alone. Which community program best provides structured daytime supervision while allowing the person to remain at home at night?

    Answer: Adult day services programs

    Adult day services provide structured programming, supervision, and health monitoring during the day in a community setting, supporting both the client and relieving caregiver burden.

  2. The Supplemental Nutrition Assistance Program Education (SNAP-Ed) is relevant to senior advisors because it:

    Answer: Provides free nutrition education and cooking programs to eligible seniors

    SNAP-Ed offers free nutrition education workshops and cooking demonstrations to SNAP-eligible individuals including seniors, helping them make healthy food choices on limited budgets.

  3. When a senior client is discharged from a hospital and needs follow-up care coordination, which community transition program model is specifically designed to reduce hospital readmissions?

    Answer: Community-Based Care Transitions Programs (CCTP)

    Community-Based Care Transitions Programs partner with hospitals and community organizations to provide transition coaching and follow-up services to reduce readmissions for high-risk Medicare beneficiaries.

  4. A senior advisor in a state with limited AAA coverage serves a client who needs help navigating benefits eligibility across multiple programs. The best single-entry resource for multi-benefit screening is:

    Answer: BenefitsCheckUp.org operated by the National Council on Aging

    BenefitsCheckUp.org is a free, comprehensive screening tool from NCOA that identifies federal, state, and local benefit programs for which a senior may be eligible.

  5. A senior advisor is building a resource directory. Which key data point distinguishes a respite care service from a personal care service?

    Answer: Respite care provides temporary relief for the caregiver; personal care assists the senior directly with ADLs

    Respite care is designed to give family caregivers a temporary break, while personal care services (bathing, dressing, grooming) are provided directly to support the senior's daily functioning.

  6. When a client asks about subsidized housing specifically designed for low-income seniors aged 62 and older, which HUD program should the advisor reference?

    Answer: HUD Section 202 Supportive Housing for the Elderly

    HUD Section 202 funds the development and operation of supportive housing specifically for very low-income elderly persons aged 62 and older.

  7. A senior advisor discovers that a client's referral to a community agency went unaddressed for three weeks. The most appropriate follow-up action is:

    Answer: Contact the client to assess current status, reactivate or redirect the referral, and document all follow-up actions

    Effective referral practice requires follow-up with the client to determine barriers, reactivate the original referral or identify alternatives, and document the outcome to close the loop.