Resource and Referral Networks Flashcards
7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Resource and Referral Networks flashcards as text
A homebound senior needs help with grocery shopping and light housekeeping. Which category of community-based service best addresses this need?
Answer: Chore and homemaker services
Chore and homemaker services assist with tasks like shopping, cleaning, and laundry for older adults who cannot perform them independently.
Veterans who are seniors may access long-term care benefits through which Veterans Affairs program that provides community-based services?
Answer: Aid and Attendance Pension Benefit
The VA Aid and Attendance pension benefit provides additional monthly income to help eligible veterans pay for personal care and long-term services.
Which federal agency administers the Low Income Home Energy Assistance Program (LIHEAP), a resource relevant to seniors with utility bill challenges?
Answer: U.S. Department of Health and Human Services
LIHEAP is administered by the HHS Office of Community Services, which distributes block grants to states to help low-income households with energy costs.
A senior advisor notices a client is isolated and declining. Which evidence-based program type, often available through AAAs, specifically addresses social isolation?
Answer: Telephone reassurance and friendly visitor programs
Telephone reassurance and friendly visitor programs are community-based interventions that reduce isolation by providing regular contact and social engagement for homebound seniors.
The Long-Term Care Ombudsman program is best utilized when a client has concerns about:
Answer: Quality of care or resident rights in a nursing home or assisted living facility
Long-Term Care Ombudsmen advocate for residents of nursing homes and assisted living facilities, investigating complaints about care quality and residents' rights.
When making referrals for senior clients, a certified senior advisor should prioritize providing:
Answer: Multiple options at different cost tiers along with eligibility information
Best practice in referral includes presenting multiple options with eligibility criteria so clients can make informed decisions based on their specific situation and financial circumstances.
The National Family Caregiver Support Program (NFCSP), funded under the Older Americans Act, primarily provides resources for:
Answer: Family members and unpaid caregivers of older adults
NFCSP provides grants to states to fund services including information, counseling, respite care, and supplemental services for family caregivers of older adults.