Resource and Referral Networks Flashcards
7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Resource and Referral Networks flashcards as text
Which federal program funds the national network of Area Agencies on Aging (AAAs)?
Answer: Older Americans Act
The Older Americans Act (OAA), originally enacted in 1965, authorizes and funds the national network of AAAs and their community-based services.
The Eldercare Locator is a national service that helps older adults find local resources. Who operates it?
Answer: U.S. Administration on Aging
The Eldercare Locator is a public service of the U.S. Administration on Aging that connects older adults and caregivers to local services.
A senior advisor refers a client to SHIP for help with Medicare questions. What does SHIP stand for?
Answer: State Health Insurance Assistance Program
SHIP stands for State Health Insurance Assistance Program and provides free, unbiased Medicare counseling in every state.
When a senior advisor identifies a client who may be experiencing abuse or neglect, the most appropriate immediate referral is to:
Answer: Adult Protective Services
Adult Protective Services (APS) is the primary agency designated to investigate and respond to reports of elder abuse, neglect, and exploitation.
PACE (Program of All-inclusive Care for the Elderly) is best described as:
Answer: A comprehensive managed care program for frail elders who qualify for nursing home placement
PACE provides comprehensive medical and social services to community-dwelling older adults who meet nursing home level of care, enabling them to remain at home.
A client asks about free legal help with estate planning. Which network primarily provides this through federally funded programs?
Answer: Legal Services Corporation programs
Legal Services Corporation funds free civil legal assistance to low-income individuals, including older adults needing help with wills, benefits, and elder law matters.
The 211 helpline is a critical referral tool for senior advisors because it:
Answer: Provides access to local health and human services information 24/7
211 is a nationwide helpline that connects callers to local health and human services including food, housing, utility assistance, and transportation.