Case Management Flashcards
7 cards from real CRC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Case Management flashcards as text
The 'closing successful' case status in vocational rehabilitation typically requires the client to have maintained employment for a minimum of:
Answer: 90 days
Federal VR regulations require that a client maintain employment in a competitive integrated setting for at least 90 days before a case may be closed as successfully rehabilitated.
A rehabilitation counselor is using motivational interviewing (MI) during case management. Which response BEST reflects an MI-consistent approach when a client expresses ambivalence about returning to work?
Answer: 'What are the things about working that feel appealing to you?'
MI uses open-ended questions to elicit the client's own motivations for change, avoiding confrontation and respecting ambivalence.
Which instrument is MOST appropriate for identifying a client's transferable skills when developing a vocational rehabilitation plan?
Answer: Occupational Information Network (O*NET) skills profiler
O*NET's skills profiler systematically matches a client's existing skills and work history to occupational requirements, identifying transferable skill clusters.
A client receiving vocational rehabilitation services reports that their employer is denying reasonable accommodation requests. The rehabilitation counselor's MOST appropriate response is to:
Answer: Explain ADA accommodation rights and assist the client in advocating with the employer or filing a complaint
Rehabilitation counselors have an advocacy role that includes educating clients about ADA rights and supporting them in resolving workplace accommodation disputes.
When calculating cost-benefit in vocational rehabilitation case management, which outcome measure is MOST directly relevant to program justification?
Answer: Ratio of client earnings after rehabilitation to program service costs
Cost-benefit analysis in VR compares post-rehabilitation earnings (and associated tax revenue and benefit savings) against the cost of services to demonstrate program value.
A rehabilitation counselor identifies that a client is experiencing domestic violence that is affecting service participation. The FIRST priority action should be to:
Answer: Assess the client's immediate safety and provide information about available resources
Safety assessment and connecting the client to appropriate resources is the immediate priority when domestic violence is identified during case management.
Which case management approach is MOST consistent with the philosophy of independent living (IL) for people with severe disabilities?
Answer: Consumer control over decisions about services and life goals
The independent living philosophy is grounded in consumer control and self-determination, with individuals with disabilities directing their own service plans and life choices.