Case Management Flashcards
7 cards from real CRC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Case Management flashcards as text
A rehabilitation counselor notices a client is missing appointments and not returning calls. This pattern MOST likely indicates the need to assess for:
Answer: Motivational barriers, secondary gain, or unaddressed psychosocial issues
Missed appointments often signal unaddressed barriers such as transportation, mental health issues, motivation problems, or competing life demands.
In the context of disability management, 'transitional work programs' are designed to:
Answer: Return injured workers to productive employment while they recover
Transitional work programs allow injured employees to perform modified or alternative duties during recovery, reducing disability duration and costs.
Which of the following BEST describes the role of a rehabilitation counselor acting as a 'case coordinator' versus a 'case manager'?
Answer: Case coordinators link and monitor existing services; case managers may provide direct services as well
Case coordination focuses on linking and monitoring services, while case management may additionally involve direct service provision and clinical decision-making.
A client's IPE goal is to become a medical billing specialist. The rehabilitation counselor should ensure the plan includes:
Answer: Measurable intermediate milestones and related support services
An effective IPE includes measurable milestones, timelines, and comprehensive support services needed to achieve the stated vocational goal.
Under the Workforce Innovation and Opportunity Act (WIOA), what is the primary purpose of 'pre-employment transition services' (Pre-ETS)?
Answer: Helping students with disabilities explore and prepare for postsecondary education and employment
Pre-ETS under WIOA targets students with disabilities ages 14-21 to explore careers, develop work readiness skills, and prepare for post-school transitions.
A rehabilitation counselor is conducting a functional capacity evaluation (FCE) review. The FCE is PRIMARILY used to:
Answer: Determine safe work abilities and physical limitations for job matching
An FCE objectively measures a client's physical work capacities and limitations to guide safe job placement and return-to-work planning.
Which ethical principle is MOST at risk when a counselor accepts gifts from vendors who provide services to clients on the counselor's caseload?
Answer: Conflict of interest and integrity
Accepting gifts from service vendors creates a conflict of interest that compromises the counselor's objectivity in recommending services for clients.