Maintenance and Operations Flashcards

What is 'preventive maintenance' in property management?

Answer: Scheduled inspections and servicing to prevent equipment failures before they occur

Preventive maintenance involves regularly scheduled tasks—like HVAC filter changes and roof inspections—designed to prevent breakdowns and extend asset life.

Which system in a commercial building is responsible for heating, cooling, and ventilation?

Answer: HVAC (Heating, Ventilation, and Air Conditioning)

The HVAC system controls indoor climate by providing heating, cooling, and fresh air circulation throughout the building.

A work order system in property management primarily serves to:

Answer: Document, assign, and track maintenance requests from initiation to completion

A work order system creates a documented trail for each maintenance request, tracks assignment and status, and helps measure response times and costs.

What is 'deferred maintenance'?

Answer: Needed repairs or maintenance that have been postponed, increasing future costs

Deferred maintenance is the accumulation of needed repairs that have been postponed, which typically leads to accelerated deterioration and higher future costs.

What does 'OSHA' require regarding hazardous chemicals in the workplace, including maintenance operations?

Answer: Safety Data Sheets (SDS) must be maintained and employees trained on chemical hazards (HazCom standard)

OSHA's Hazard Communication (HazCom) standard requires employers to provide Safety Data Sheets and training so employees understand chemical hazards.

Which type of maintenance addresses unexpected breakdowns requiring immediate repair to restore essential services?

Answer: Emergency maintenance

Emergency maintenance addresses sudden failures—such as burst pipes, heating outages in winter, or no water—that require immediate action to protect safety or habitability.