Quality Assurance & Compliance Flashcards

When a legal transcript contains an inaudible passage, the transcriptionist should:

Answer: Insert [INAUDIBLE] at the point of unclear audio

Inserting [INAUDIBLE] accurately flags unclear audio without fabricating content.

Which practice best ensures consistency in a multi-part transcript produced over several sessions?

Answer: Creating and referencing a case-specific style sheet

A case-specific style sheet documents names, terms, and formatting decisions for consistent application throughout all sessions.

A legal transcriptionist discovers a factual error in a transcript that has already been certified and delivered. The correct action is to:

Answer: Notify the attorney and issue a corrected errata sheet

Notifying the attorney and issuing an errata sheet maintains integrity while formally documenting the correction.

Under attorney-client privilege considerations, a legal transcriptionist working on confidential recordings must:

Answer: Restrict access to transcript files to authorized parties only

Restricting file access to authorized parties is essential to protecting attorney-client privilege.

What is the purpose of a 'read-back' quality check in legal transcription?

Answer: To verify the transcript matches the audio by listening while reading

A read-back check involves listening to the audio while reading the transcript to catch discrepancies.

Which element is most critical when transcribing speaker identifications in a multi-party deposition?

Answer: Consistently labeling each speaker at every turn to prevent ambiguity

Consistent speaker labeling at every turn ensures the record accurately attributes all statements.

A CLT's quality control process should include checking transcripts for:

Answer: Grammar, punctuation, speaker identification, and formatting consistency

A comprehensive QC check covers accuracy of content, punctuation, speaker IDs, and adherence to formatting standards.