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Event Planning & Conference Management Flashcards

7 cards from real CHA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Event Planning & Conference Management flashcards as text
  1. A force majeure clause in an event contract protects both parties when:

    Answer: An event must be cancelled due to unforeseeable circumstances beyond either party's control

    Force majeure covers extraordinary events such as natural disasters, government actions, or pandemics that make it impossible for either party to fulfill contractual obligations.

  2. When calculating the per-person cost for a plated banquet, which expense category is typically NOT included in the food and beverage quote?

    Answer: Audiovisual equipment rental

    Audiovisual equipment is typically billed separately from food and beverage, as it falls under a different department and cost center within the hotel.

  3. What does a 'shoulder period' refer to in the context of hotel event booking?

    Answer: Dates just before or after a peak demand period offering lower rates

    Shoulder periods are dates adjacent to high-demand periods where hotels often offer more competitive rates to attract groups and fill otherwise soft inventory.

  4. A corporate client requests a 'master account' setup for their three-day conference. This means:

    Answer: All authorized event charges are billed to a single account settled by the client company

    A master account consolidates pre-approved charges (meeting room rental, group F&B, AV) into one folio billed directly to the organizing company, simplifying reconciliation.

  5. When establishing the food and beverage minimum for a group event, the hotel should consider:

    Answer: Space rental displacement cost, event duration, and expected per-person spend

    The F&B minimum must offset the opportunity cost of using the space (displacement), cover event labor and food costs, and generate acceptable profit given the event's duration and size.

  6. A post-event review ('debrief') with an event organizer is MOST valuable because it:

    Answer: Identifies service successes and failures to improve future events and strengthen the client relationship

    Structured post-event debriefs capture operational learnings, demonstrate the hotel's commitment to continuous improvement, and help retain repeat group business.

  7. Which setup style features a large table with chairs around the perimeter and is ideal for board meetings or small group decision-making sessions?

    Answer: Boardroom/conference style

    Boardroom style places all participants around a central table, facilitating direct eye contact and discussion among a small group of typically 10–25 people.