CDM Human Resources Management 2

Question 1

Which management approach involves allowing employees to participate in decision-making processes that affect their work?

Accepted Answer

Participative management

Answer

Autocratic management

Answer

Laissez-faire management

Answer

Bureaucratic management

Question 2

What is the primary purpose of a job description in a dietary department?

Accepted Answer

To outline specific duties, responsibilities, qualifications, and reporting relationships

Answer

To determine employee salary rates

Answer

To track employee attendance

Answer

To schedule vacation time

Question 3

Which federal law prohibits employment discrimination based on race, color, religion, sex, or national origin?

Accepted Answer

Title VII of the Civil Rights Act

Answer

Fair Labor Standards Act

Answer

Americans with Disabilities Act

Answer

Family and Medical Leave Act

Question 4

What is the MOST effective approach for addressing chronic employee tardiness?

Accepted Answer

Progressive discipline with documented counseling

Answer

Ignoring the behavior and hoping it improves

Answer

Immediate termination

Answer

Publicly reprimanding the employee

Question 5

Which training method is MOST effective for teaching proper handwashing technique to new dietary staff?

Accepted Answer

Hands-on demonstration with return demonstration

Answer

Written policy distribution

Answer

Lecture presentation

Answer

Online video module only

Question 6

What does employee turnover rate measure?

Accepted Answer

The percentage of employees who leave during a specified period

Answer

The speed at which employees complete tasks

Answer

The number of overtime hours worked

Answer

Employee satisfaction scores