CCM - Certified Case Manager Ethical Principles and Conduct Questions and Answers 2

Question 1

A case manager realizes following employer policy would deny a medically necessary service. What ethical principle is in conflict?

Accepted Answer

Fidelity to client vs. fidelity to employer

Answer

Autonomy vs. justice

Answer

Beneficence vs. veracity

Answer

Non-maleficence vs. autonomy

Question 2

What is 'distributive justice' in case management?

Accepted Answer

Fair allocation of limited healthcare resources among competing needs

Answer

Ensuring providers are paid equally

Answer

Distributing workload evenly

Answer

Providing the same treatment to every client

Question 3

Under the CCMC Code, what must a case manager do if they lack competency in a required area?

Accepted Answer

Refer to a qualified professional or seek supervision and training

Answer

Proceed while learning on the job

Answer

Decline without offering alternatives

Answer

Ask the client to find their own specialist

Question 4

What ethical obligation exists when a colleague provides substandard care?

Accepted Answer

Report through appropriate channels to protect client safety

Answer

Ignore it

Answer

Confront publicly

Answer

Wait for self-resolution

Question 5

A grateful client offers a gift. What is the appropriate response?

Accepted Answer

Politely decline and explain professional boundaries

Answer

Accept graciously to maintain the relationship

Answer

Accept but donate to charity

Answer

Accept and report to supervisor

Question 6

What is 'informed consent' in case management?

Accepted Answer

Ensuring the client has sufficient information to voluntarily and competently agree to or refuse services

Answer

Getting the client's signature on paperwork

Answer

Having the physician sign the care plan

Answer

Reading the client their rights