Certified Business Analysis Professional Sample 4 — Questions and Answers
Question 1: A BA is asked to develop a measurement plan for a new solution. What should the plan PRIMARILY define?
- The tools that will be used to develop the solution
- The KPIs and data collection methods to assess if the solution delivers value (Correct answer)
- The project schedule milestones
- The communication plan for stakeholders
Correct answer: The KPIs and data collection methods to assess if the solution delivers value
A measurement plan defines what will be measured, how data will be collected, and how performance against business objectives will be assessed.
Question 2: In requirements prioritization, the MoSCoW technique categorizes requirements as:
- Mandatory, Optional, Suggested, Could Have, Won't Have
- Must Have, Should Have, Could Have, Won't Have (Correct answer)
- Major, Standard, Critical, Optional, Wish-list, Hidden
- Mission-critical, Operational, Strategic, Compliance, Organizational, Wishlist, High-value
Correct answer: Must Have, Should Have, Could Have, Won't Have
MoSCoW stands for Must Have, Should Have, Could Have, and Won't Have—a common technique for prioritizing requirements by business value.
Question 3: A BA discovers that an approved requirement is technically infeasible within budget. What is the CORRECT next step?
- Remove the requirement from documentation without notifying stakeholders
- Initiate a change request and communicate the constraint to stakeholders (Correct answer)
- Ask developers to find a workaround without changing the requirement
- Approve a budget increase unilaterally
Correct answer: Initiate a change request and communicate the constraint to stakeholders
Changes to approved requirements must go through formal change control, with stakeholders informed of constraints and trade-offs.
Question 4: Which of the following is an example of a non-functional requirement?
- The system shall allow users to reset their passwords
- The system shall process transactions within 2 seconds under peak load (Correct answer)
- The system shall generate monthly sales reports
- The system shall allow administrators to add new users
Correct answer: The system shall process transactions within 2 seconds under peak load
Non-functional requirements specify quality attributes like performance, security, and availability rather than specific behaviors or functions.
Question 5: What is the purpose of a traceability matrix in business analysis?
- To assign tasks to team members
- To link requirements to their origins and downstream artifacts to ensure coverage (Correct answer)
- To document the project communication plan
- To map stakeholder roles to business processes
Correct answer: To link requirements to their origins and downstream artifacts to ensure coverage
A traceability matrix links each requirement to its business need, design components, and test cases, enabling impact analysis and coverage verification.
Question 6: During a sprint review in an agile project, a stakeholder rejects a delivered feature as not meeting their needs. What should the BA do?
- Defend the original requirements documentation
- Treat this as valid feedback and work to understand the gap for the next iteration (Correct answer)
- Escalate to the project manager for resolution
- Mark the requirement as complete and move on
Correct answer: Treat this as valid feedback and work to understand the gap for the next iteration
In agile, stakeholder feedback during reviews is a core input to refining the backlog and improving future iterations.
Question 7: A RACI matrix is used in business analysis primarily to:
- Document data relationships between entities
- Clarify roles and responsibilities for tasks and decisions (Correct answer)
- Prioritize requirements by business value
- Map system interfaces and integrations
Correct answer: Clarify roles and responsibilities for tasks and decisions
A RACI matrix defines who is Responsible, Accountable, Consulted, and Informed for each task, eliminating ambiguity in roles.
A BA is asked to develop a measurement plan for a new solution.
What should the plan PRIMARILY define?