Certified Business Analysis Professional Test #1

Question 1

Maria is a business analyst who works for a small manufacturer of custom furniture. Paula has been asked to spearhead a project to update and restate (where necessary) the organization's plan for the upcoming fiscal year by Beverly, the newly appointed chief executive. Paula recently oversaw a planning workshop with top managers and has recorded the following observations regarding the issues brought up during the workshop:
By the conclusion of the fiscal year, the company aims to supply 10% of the local market for custom furniture.
b) Will spend money on local radio advertising and hire a creative team to create a suitable commercial
c) Won't contemplate purchasing a new line of high-tech seats until after reviewing the final draft of the annual accounts.
d) Will use modern 3D printing technology to its advantage when providing quotes for custom furniture designs.
e) Understands that custom furniture will always cost more than mass-produced, basic furniture.

Which of these notes will she analyze the MOST?

Accepted Answer

a, b and c.

Answer

b, c and e.

Answer

a, d and e

Answer

a, b and d.

Question 2

The congruent Business Activity Model has been described in the following ways.
a) Outlines the proper way for a business process to function.
b) Outlines the capabilities that a business system should have.
b) A theoretical framework.
d) Typically prepared prior to requirements definition.
e) Contains the viewpoints of all parties involved

Which of the following is TRUE?

Accepted Answer

a, b and c.

Answer

b, c and e.

Answer

a, d and e.

Answer

b, c and d

Question 3

Which key collection of data needs to be specified in the deliverable for project scoping activities?

Accepted Answer

A list of the events that lead to the suggested solution

Answer

Describe the initiative's strategic alignment with the organization's mission or direction.

Answer

High level business requirements and the business objective(s)

Answer

Project boundaries

Question 4

What does the Zachman Framework's "How" capture?

Accepted Answer

Process and functions

Answer

Data and entities

Answer

Motivation

Answer

Location and network

Question 5

The following Key Performance Indicator (KPI) will be used by an airline to monitor one of its Critical Success Factors (CSFs), customer service. The KPI is the proportion of consumers who, in an independently administered customer survey, rated our service as good.
The performance goal connected to the KPI for the current year is 70%. Therefore, the airline strives to have at least 70% of consumers rate its service as good.
Which of the subsequent business activity model tasks would determine whether the KPI and its corresponding performance goal are being met?

Accepted Answer

Deliver customer service.

Answer

Agree performance objective.

Answer

Monitor customer satisfaction.

Answer

Define customer satisfaction.

Question 6

What exactly does SWOT mean?

Accepted Answer

Strengths, Weaknesses, Opportunity, Threats

Answer

Strengths, Will power, Operation, Techniques

Answer

Strategy, Weakness, Operation, Techniques

Answer

Strengths, Weaknesses, Opportunity, Techniques

Question 7

Who is the key party involved in developing and maintaining the business architecture?

Accepted Answer

Executive and middle management

Answer

Individual contributors

Answer

Project and operational teams

Answer

Shareholders