Certified Business Analysis Professional Solution Evaluation 2 — Questions and Answers
Question 1: What distinguishes 'enterprise limitation' from 'solution limitation'?
- Enterprise limitations arise from the solution's design; solution limitations arise from organizational constraints
- Enterprise limitations arise from organizational constraints; solution limitations arise from the solution itself (Correct answer)
- They are the same thing
- Enterprise limitations only apply to large corporations
Correct answer: Enterprise limitations arise from organizational constraints; solution limitations arise from the solution itself
Enterprise limitations stem from organizational policies, culture, or capabilities, while solution limitations arise from the solution's own design or features.
Question 2: Which of the following BEST describes a 'value stream' in solution evaluation?
- The financial budget allocated to a project
- The sequence of activities that deliver value to a customer or stakeholder (Correct answer)
- A list of software features
- The project schedule
Correct answer: The sequence of activities that deliver value to a customer or stakeholder
A value stream is the series of steps an organization performs to deliver a product or service of value to customers or stakeholders.
Question 3: When evaluating solution performance, which data source is MOST reliable?
- Developer estimates
- Stakeholder opinions
- Actual operational performance data post-deployment (Correct answer)
- Pre-project assumptions
Correct answer: Actual operational performance data post-deployment
Actual operational performance data collected after deployment provides the most reliable evidence of how well the solution performs in real-world conditions.
Question 4: A business analyst is recommending whether to keep, improve, or retire a solution. Which task does this BEST represent?
- Elicitation
- Requirements Analysis
- Evaluate Solution Performance (Correct answer)
- Plan Business Analysis Approach
Correct answer: Evaluate Solution Performance
Evaluating solution performance includes recommending actions such as keeping, improving, replacing, or retiring the solution based on its performance.
Question 5: What is the purpose of a 'business case' during solution evaluation?
- To justify the initial investment and provide a baseline for evaluating actual vs. expected outcomes (Correct answer)
- To document functional requirements
- To create a project schedule
- To assign roles and responsibilities
Correct answer: To justify the initial investment and provide a baseline for evaluating actual vs. expected outcomes
The business case justifies the investment and establishes expected benefits, serving as a baseline against which actual solution outcomes can be measured.
Question 6: Which of the following is a valid reason to recommend retiring an existing solution?
- The solution was developed more than 5 years ago
- The solution no longer delivers sufficient value relative to its cost and limitations (Correct answer)
- A new technology is available
- Stakeholders prefer a different user interface
Correct answer: The solution no longer delivers sufficient value relative to its cost and limitations
A solution should be retired when it no longer delivers sufficient value relative to its maintenance costs and the limitations it imposes on the organization.
Certified Business Analysis Professional Solution Evaluation 2
What distinguishes 'enterprise limitation' from 'solution limitation'?