Project Management & Client Relations Flashcards
6 cards from real CBP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Project Management & Client Relations flashcards as text
Which phase of project management involves defining goals, scope, and stakeholders?
Answer: Initiation
The initiation phase outlines the project's objectives, scope, and stakeholder involvement, setting the foundation for all future planning.
What is a key responsibility of a project manager during the planning phase?
Answer: Develop the project schedule
Developing a detailed project schedule helps ensure timely completion by setting clear milestones and resource allocations.
Why is stakeholder communication important in project management?
Answer: To ensure project alignment and trust
Consistent communication with stakeholders helps manage expectations, fosters trust, and ensures alignment throughout the project lifecycle.
What tool is commonly used to visually represent a project schedule and timeline?
Answer: Gantt chart
A Gantt chart is a visual tool that outlines the project timeline, including start and end dates, task dependencies, and progress.
How should a building professional handle scope changes during a project?
Answer: Follow formal change management procedures
Formal change management ensures that any modifications are documented, evaluated for impact, and approved by stakeholders.
Which skill is most important for maintaining positive client relations throughout a project?
Answer: Active listening
Active listening allows professionals to understand client needs and respond effectively, which is essential for building trust and ensuring satisfaction.