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Risk Management & Mitigation Flashcards

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  1. What is the purpose of a 'risk register' in a broadcast captioning operation?

    Answer: A documented inventory of identified risks, their likelihood, impact, and assigned mitigations

    A risk register is a structured tool for tracking known risks, their probability and severity, and the controls in place to manage them.

  2. During risk assessment, 'impact' in a risk matrix refers to:

    Answer: The severity of consequences if the risk event occurs

    Impact measures how bad the outcome would be if a risk materialized, while likelihood measures how often it might occur.

  3. A captioner accepts work from a client in a country with strict data-privacy laws. The FIRST risk to address is:

    Answer: Compliance with local data protection regulations governing transmitted caption data

    Cross-border data transmission may be regulated by laws like GDPR; violating them creates significant legal and financial risk.

  4. What distinguishes 'risk avoidance' from 'risk mitigation' in captioning operations?

    Answer: Avoidance means refusing the activity that creates the risk; mitigation means reducing the risk while still engaging in the activity

    Avoidance eliminates the risk source entirely (e.g., declining a technically infeasible contract), while mitigation controls it within an accepted engagement.

  5. A streaming platform's CDN experiences a DDoS attack during a live-captioned event. Who bears the primary operational risk for caption delivery failure?

    Answer: The broadcaster/platform, because the infrastructure failure is outside the captioner's control

    Third-party infrastructure failures generally fall under the broadcaster's operational risk domain, though contracts should clearly assign liability.

  6. Which document type BEST protects a captioner from liability when a client claims captions were inaccurate due to unusually poor audio quality?

    Answer: A service-level agreement that specifies audio quality minimums and limits liability for sub-standard feeds

    An SLA that defines acceptable audio quality thresholds and assigns liability appropriately protects the captioner when poor input causes inaccurate output.

  7. A news network asks a captioner to archive all raw caption streams for 90 days. The MAIN risk of not complying is:

    Answer: Inability to respond to regulatory audits, viewer complaints, or legal discovery requests

    FCC complaint investigations and legal proceedings require archived caption records; failure to retain them creates serious regulatory and legal exposure.